7 kesalahan fatal pakai chatbot WhatsApp di UMKM — practical guide for Indonesian SMBs in the Adolo WhatsApp-first stack.
Pakai bahasa UMKM: tutup lubang chat → qualify → follow-up → closing, tanpa jargon berat.
Key points
1. Jawab di luar pengetahuan
Halusinasi harga/stok.
2. Tidak ada jalan ke manusia
Frustasi.
3. Interogasi panjang di awal
Lead kabur.
4. Tone kaku
Tidak cocok lokal.
5. Abaikan jam operasional
Janji palsu.
6. Blast tanpa aturan
Risiko trust.
7. KB tidak di-update
Konflik di kasir.
Next checklist
- Samakan pemahaman tim (1 halaman ringkas)
- Update Intent terkait di KB Hub 5208
- Uji di WhatsApp dari nomor lain (HARGA / DEMO / MITRA)
Next step
Soft CTA — reply DEMO on WhatsApp Hub 6287796885208, or open Pelajari AdoloChat. Also see /harga and partner.adolo.id.
Do not overclaim. Meta/WA messaging fees are separate from AdoloChat subscription.
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