7 template follow-up WA that tidak terasa “spam” for SMBs — practical guide for Indonesian SMBs in the Adolo WhatsApp-first stack.
Pakai bahasa UMKM: tutup lubang chat → qualify → follow-up → closing, tanpa jargon berat.
Key points
1. Pengingat stok/jadwal
Bernilai, bukan “halo?”.
2. Lengkapi info kurang
Satu pertanyaan fokus.
3. Manfaat + satu CTA
Mudah dijawab.
4. Soft winback 3 hari
Hormati waktu.
5. Update berguna
Jam/menu/estimasi — bukan diskon terus.
6. Konfirmasi sebelum tutup antrean
Sopan.
7. Serahkan nego ke manusia
AI jadwalkan saja.
Next checklist
- Samakan pemahaman tim (1 halaman ringkas)
- Update Intent terkait di KB Hub 5208
- Uji di WhatsApp dari nomor lain (HARGA / DEMO / MITRA)
Next step
Soft CTA — reply DEMO on WhatsApp Hub 6287796885208, or open Pelajari AdoloChat. Also see /harga and partner.adolo.id.
Do not overclaim. Meta/WA messaging fees are separate from AdoloChat subscription.
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